Today’s InBox brings a few interesting items from EDUCAUSE, and the EDUCAUSE Center for Applied Research.
Computer Security Awareness Video Contest [1]
The EDUCAUSE/Internet2 Computer and Network Security Task Force and the National Cyber Security Alliance would like to announce the winners of a computer security awareness video contest, which was held as part of a national campaign to raise awareness of and increase computer security at colleges and universities. The contest searched for two categories of short computer awareness videos that addressed a broad range of security topics or focused on a single security issue. Submissions were developed by college students for college students. The winning videos are featured here and will be used in campus security awareness campaigns and efforts.
The contest included 62 video submissions from 17 universities. Winners were selected for creativity, content, and quality of information; overall effectiveness of delivery; and technical quality. Cash prizes were awarded to winners in each category. …
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Increasing IT Value for Customers: A Challenge for Higher Education (ID: ERB0605) [2]
Daniel Beeby, Sunny Donenfeld, Klara Jelinkova, Jim Knox, Eileen Palenchar and Joseph Rini (2006)
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Decades ago, college and university central data processing centers provided most, if not all, computing support to faculty, staff, and students, and data processing staff in those centers made most of the decisions — driven by vendor hardware — about the software, processes and standards available to campus clients. Individual computer users had few, if any, affordable options for computing automation. Today, a tremendous amount of computing power and an almost unlimited number of computing options are available to clients right at their desktops. Information technology (IT) in academic institutions has become more and more decentralized as individual departments or units gain greater control over theri IT choices. Central IT organizations are no longer valued simply because they provide service. Clients are much more concerned with which services the central IT organization provides; how well it provides those services; and how those services fit with their unique education, research, or business needs. In this context, academic IT organizations have a constant struggle to maintain their relevance and provide value to their cleints and theri institutions.
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(Note: This publication is currently password protected. To access this publication, you must be an ECAR Participating, Comprehensive Content, Corporate, or Research Bulletins Package subscriber.)
Client’s concerns;
- which services are provided
- how well the services are provided
- how those services fit with the (education/research/business)
Value focus {after The Discipline of Market Leaders by Michael Treacy and Fred Wiersema};
- product leadership
- operational excellence
- customer intimacy
In an academic environment
- operational excellence (consistency, reliability, performance measurement)
- organizational management
- client partnership
[1.] Computer Security Awareness Video Contest [EDUCAUSE]
[2.] Increasing IT Value for Customers: A Challenge for Higher Education [EDUCAUSE]
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