PAIN POINT #1 : Obtaining the Update
After discovering that the Froyo update was finally available for the Telstra HTC Desire it was time for a download!
Three hours later for a 177MB download we have the file; have we not heard of load balancers and local mirroring!
PAIN POINT #2 : Say goodbye to your data; your sms history; your applications; your customisation
“Installing the ROM Update Utility (RUU) will delete ALL information and data on your Android phone.”
Yes there is the disclaimer that you will be deleting the data on your phone; but not even a resynch via HTC Synch will get you back from a clean slate. You need to reconfigure your phone from scratch, re obtain your applications, and run back through your list of customisations. (You are soon to learn that the whole HTC synch is not worth it’s space on your hard drive for the value that it gives in restoring after the update). FFS how hard is it to have your desktop package restore a settings profile! Have a quick look at what we could do with our iPaq or Palm five years ago and you’ll be scratching your head with why this is accepatable in a current release smartphone package.
Now we see it; the phone exists
Now we don’t; nothing up my sleeve, the phone’s gone
Then the phone gets stuck at phone stuck at the bootloader, I unplugged my phone took out the battery and reset for another attempt.
ERROR  may mean something to someone but as a debug message it’s up there with some of the worst error messages that I have seen; “The computer says no!”.
~ must be my Android sdk? delete that and the error still exists
~ must be that version 2.x of HTC Sync needs an upgrade; upgrade to v3.x and the error still exists
PAIN POINT #3: Ok, the instructions suck!
Once you have your sync UNPLUG the droid start the RUU application then plug the droid back in – nothing else worked for me after many iterations.
After having taken so long to release how much testing and quality control acctually happened for this release?
(I have since discovered the Telstra Desire Froyo Update forum on Whirlpool – start around page 30, some good suggestions in the following pages.)
PAIN POINT #4: Your Android phone is now ready for use (?!)
once you reconfigure it and install your applications that is.
I have since discovered others experiencing the same pain, this appears to be a problem for the early technology adopter community (ie. a very tech savvy audience) how is the average user going to fare with this farce?