Initially sent as an email, but as I need to link to it to assist others it has been converted into a blog post.
I am going to attempt a single “crash course in Windows 7 print queues” post to assist in answering questions regarding the new print system that we migrate to along with the migration to Windows 7. Many of these elements have been discussed separately, but it doesn’t appear that I have linked all of the elements successfully in a single overarching description.
1.) PRINT SERVER
The first change with the move to Windows 7 is that we are moving to a 64 bit operating system. This change immediately breaks the Win32 style queues that we are currently using on is-print so a new 64 bit print server exists for those who have migrated to Windows 7.
FAQ#01: The new server is \\uom-print\ which should be used in FQDNS format \\uom-print.unimelb.edu.au\
2.) PRINTER DRIVERS
As previously mentioned the drivers are 64 bit versions, for both our Toshiba e-Studios and HP 4015x printers we have also migrated to the Universal printer drivers as this resolves many of the driver issues found on the old print server (incorrect drivers, obsolete drivers etc.) Drivers are managed at the print server and are deployed to the client when the queue is created.
FAQ#02: Slow printing? If a client is experiencing slow printing open the printer properties and check on the ‘Others’ tab to ensure that ‘SNMP Communication’ is not enabled. The SNMP setting on the printers is disabled and the driver will wait for an SNMP timeout before process the job; painful for everyone involved.
3.) ADDING A PRINTER
All staff who have been processed via the migration process should have their replacement printers re-mapped like for like. If new printers are required there has been a change in the naming process which needs to be understood.
FAQ#03: Printer queues now follow the format BuildingFloor.Room-description
If you know the building and floor use;
Sorting on Name – BuildingFloor.Room-description
Bld 199 = Arts Building (Visual Arts, Drama)
Bld 243 = 715 Swanston St (CSHE, LH Martin)
Bld 263 = 234 Queensberry St
Bld 269 = 170 Bouverie St (LH Martin)
Bld 276 = 100 Leicester St
Bld 326 = 109 Barry St (ICCR)
If you know the UOM asset number use;
Sorting on Comments – UOM##### Description
4.) DEPARTMENT PRINT CODES
Department print codes are still required and need to be added per printer/ per user profile. The Universal driver allows for the Department codes to be saved with custom printer profiles (fixed from the 32bit drivers). The code is entered from the printer properties, ‘Others’ tab.
( New Department print codes are requested via the ed-IT Help Desk x48736 )
5.) SPECIAL CASES
We do have a few special cases such as computers that are not on the domain/AD connecting to printer queues or direct IP based printer queues for Admins systems. These are outside of the scope of this post and will be dealt with on a case by case basis.