
* Qantas has hired four social media managers in the wake of the grounding crisis [Herald Sun]
* Qantas in new social media fail with #QantasLuxury hashtag backlash [mUmBRELLA]
* Qantas competition hashtag hijacked [The Australian]
* Qantas makes hash of tweet campaign [SMH]
* PR experts said the campaign was perhaps Australia’s greatest public relations failure and a classic example of the dangers of unpredictable social media.
– Epic fail for Qantas Twitter competition [Reuters]










