scanemal.dll could not be found

VirusScan had been updated from v8.0 to v8.5. The next day the user has the following error when launching Outlook;

‘The add-in “C:\Program Files\Network Associates\VirusScan\scanemal.dll could not be installed or loaded. This problem may be resolved by using Detect and Repair in the Help menu.’ error message when starting Outlook

This problem is caused by the Outlook plugin from VirusScan v8.0 still being called when v8.0 is replaced with v8.5 which used a new path and filename.

The v8.0 plugin is listed in the Add-In Manager as “Exchange Scan”

The v8.5 plugin is listed in the Add-In Manager as “Outlook Scan”

1. In Outlook, click Options on the Tools menu.
2. Click the Other tab, click Advanced Options, and then click Add-In Manager.
3. Click to clear the Exchange Scan check box, click OK, and then click OK.
4. Click OK.


[1] You receive the “The add-in C:\Program Files\McAfee\McAfeeVirusScan\scanemal.dll could not be found” error message when you start Outlook [MS KB 315046]
[2] Scanemal dll error when opening Outlook (scanemal cannot be installed / loaded / found or is missing) [McAfee KB45646]

This entry was posted in eXchange, outlook, virusscan. Bookmark the permalink.

4 Responses to scanemal.dll could not be found

  1. Zaid Edward says:

    thanks it help me alot

  2. Banana says:

    Thanks heaps, it helped me and very straight forward.


  3. Hailye says:

    It’s helpful.

    Thanks a lot

  4. parthiban says:

    Thank U Experts!!!

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