Adobe Connect (unimelblive.adobeconnect.com)

1. YOUR ENVIRONMENT
To get the most from Adobe Connect we should first follow the basic steps in Looking and sounding good in your Web conference

Q216 Samll Videoconference Room

Q216 Small Video Conference Room

For MGSE Staff we have a prepared desktop conferencing unit in Q.216 (Small Video Conference room) that uses these concepts, and a few more, to provide an ideal location for presenting your virtual classroom using Adobe Connect. The room can be booked by contacting Darren via education-kldc@unimelb.edu.au

2. MAKE A TEST CONNECTION
Always make a test connection to make sure that everything is working. Make sure that you software is up to date (old versions tend to cause problems unless specifically requested). Ensure that your audio is clear and clean. The audio carries 80% of your message; bad video can be worked with, bad audio is a show stopper. Adobe Connect has a dedicated test page to ensure your basic settings are correct;

Launch the test via via https://unimelblive.adobeconnect.com/common/help/en/support/meeting_test.htm

ConnectTest

If you are seeing intermittent problems it is worthwhile checking your network speed using an external tool (check both up and down stream speeds)
* http://www.ozspeedtest.com/
* http://www.speedtest.net/


3. ADD-IN vs BROWSER
Adobe Connect has two modes of operation; (where **room** is replaced with your subjects acronym)

Mode #1

 https://unimelblive.adobeconnect.com/**room**?launcher=false 

This will launch the Adobe Connect session inside the browser window, using the Adobe Flash Player defined by the web browser. By default this will be the connection type if the Adobe Connect Add-in is not installed (identified via the meeting test).

Add-In-Test

NOTE: The Add-In is not available by default on the ITS Staff MOE so the URL will default to the ‘launcher=false’ state. When cutting and pasting the URL you will need to remove this part of the URL to ensure that the Add-In will launch where available.

Mode #2

 https://unimelblive.adobeconnect.com/**room** 

The browser will display the message ‘The meeting was opened in the Adobe® Connect™ Add-in.’ and the session will open in a standalone window if the Adobe Connect Add-in is installed.

3. USE THE ADD-IN
Due to multiple issues with the browser based version we recommend, wherever possible, that you use the Add-In when connecting to Adobe Connect.

The test page gives you the option to install the Add-In;
• Click on ‘Install Add-In’
• Accept when prompted “to use this application, you need the AdobeConnect-Add-in. Would you like to install it now?
• If this method does not work you can download the Add-In from https://unimelblive.adobeconnect.com/common/help/en/support/downloads.htm and run the standalone Adobe Connect Add-in installer

4. GET YOUR AUDIO WORKING
Your microphone speaker and camera are all controlled via the buttons at the top of the page. When the buttons are green they are active.
Using the drop downs [V] you can modify some setting or which items to use if you have multiple options.

Once your microphone is active you can change the microphone volume levels;
• Select on ‘Adjust Microphone Volume’
Microphone1
• Modify the Microphone Volume slider
Microphone2

There are more microphone adjustments available via the Webcam drop down, under the preferences;
Microphone3
This reveals the Advanced Audio setup;
Microphone4

If you are having trouble with your microphone;
• Right click anywhere in the centre of the screen…
• Click on ‘Global Settings’

FlashPlayerSettings
• Click on ‘Camera and Mic’
• Click on ‘Camera and Mic Settings by Site’
• You will see ‘Unimelblive.adobeconnet.com’ in the list, Click on that selection
• Select “Allow” from the drop down list and close all those boxes

CamMic-by-Site

5. REMOVE ECHO
The easiest way to do this is to separate your incoming and outgoing audio streams – using headphones or a noise cancelling microphone.
We can also set the software to reduce the level of echo;
• Right click anywhere in the centre of the screen…
• Click on ‘Settings’
Settings01
• Click on the ‘Microphone’ tab
• Select the ‘Reduce Echo’ box
Settings02

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This entry was posted in audio, Edfac, education, software, Tech, UniMelb, videoconf, webconference and tagged . Bookmark the permalink.

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